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EOS Rebel T2i red playback screen

Momfinnelly
Apprentice

My son just bought a refurbished EOS Rebel 2ti. After he takes a picture, when it displays on the playback screen, the picture looks like it has been taken with a red filter. When he uses the video feature, it looks purple. Can anyone help?

5 REPLIES 5

Waddizzle
Legend

Sounds like a potentially bad camera, to me.  

Try resetting the camera to factory defaults and try to take some photos or videos outdoors on a sunny day.  Set the camera to its automatic mode, the Green Square.  If you still get bad photos, then the camera is most likely bad.

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"The right mouse button is your friend."

kvbarkley
VIP

Do the pictures look OK when imported to a computer? If so, you have to decide if you want to live with it.

Momfinnelly
Apprentice

The pictures import red

Tronhard
Authority

Since you say the camera is a newly-refurbished unit, the logical step is to contact Canon service and pursue a fix or replacement under the 1-year warranty.


cheers, TREVOR

Professional photographer, engineer and educator since 1980

"All the beauty of life is made up of light and shadow", Leo Tolstoy;
"Skill in photography is acquired by practice and not by purchase" Percy W. Harris
"A good swordsman is more important than a good sword" Amit Kalantri
Technique will always Outlast Tech - Me

normadel
Enthusiast

Refurbished by WHO? If it was Canon it would have a warranty. If another legitimate dealer, they should have provided some sort of warranty. The term "refurbished" can mean a camera was repaired, thoroughly tested, all the way down to somebody just cleaning the outside of it so it looks nice.This is a bad camera. Hope you didn't get taken.

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