EOS Rebel SL3 Foggy white around the borders of my screen?

[Talon92]

Hello everyone,

let me preface this by saying that i am quite the novice when it comes to these cameras, and any help would be most appreciated. 

I filmed a video the other day, and when i was looking through the display i noticed that it was foggy around the edges. when i downloaded the footage the white fog was still there. I don't believe any moisture could have gotten in so I'm not sure exactly whats going on here. 

Does anyone know what I can do to fix my camera? Thank you in advance! 

[Waddizzle · Accepted solution]

That looks like some type of Creative Filter, to me.  What shooting mode are you using on the top dial? 

Do you know how to turn off Creative Filters?  Resetting the camera back to factory defaults should clear it.  You would first need to turn the top dial to “P”, and then look for the reset/restore option in the menus.

[Tiffany]

Welcome to the Canon forum!

So that the Community can help you better, we will need to know the exact model Canon camera you are using. Any other details you'd like to give will only help the Community better understand your issue.  If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE

Thank you!

[Tronhard]

Hi and welcome to the forum:

It would help to have a lot more information please.  First of all: what camera are you using and what lens(es) does this phenomenon occur with?

If you are having white around the edges, I would suspect that you have light leakage onto the sensor, or that the sensor is damaged.

[Talon92]

Hello sir!

The camera is a EOS Rebel SL3 and the lense is an EFS 18-55mm

[jrhoffman75]

In addition to Tiffanny's request, can you post a screenshot of the video?

[Talon92]

absolutely! does this work?

[jrhoffman75]

Set the camera to Bulb. 

Engage mirror lockup (page 449 and 165 of the camera manual) and remove the lens to look at the shutter. Can yo take a phone picture of shutter?

Since it happens with still images can you post a link to a DropBox or One Drive folder where you put a file we can download? Preferably RAW file. 

Actuate the shutter. Does the shutter open completely and expose the sensor?

[deebatman316]

Hi OP, what camera and lens combo are you using. Do you see the same thing in the viewfinder. As Tronhard pointed out you may have a light in your camera. Are other lenses affected by this same problem or only 1 lens. 

-Demetrius

40D, 5D IV, EF 16-35mm F/2.8L III, EF 24-70mm F/2.8L II, EF 28-135mm F/3.5-5.6 IS USM, EF 50 F/1.8 STM

430EX III-RT, 600EX II-RT

[Talon92]

Hello! The camera is a EOS Rebel SL3 and the lense is an EFS 18-55mm, and this is the only lens i have so im not sure

[jrhoffman75]

Does this happen when you take a still image as well or just video.