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EOS RP Frozen Screen/Camera Shuts down

Ajv2305
Apprentice

Any ideas on why my camera turns on and works normally for a few minutes and then the screen turns into a bunch of lines and then it wont turn back on for a while??? I rarely use the camera ever.

canon eos rp

IMG_2354.jpeg

 

3 REPLIES 3

rs-eos
Elite
Elite

Are you using a Canon-branded battery?  What lens do you have attached?  Try removing any attached lenses, any other accessories, remove the memory card as well.  Remove the battery, let it sit for a bit, then re-install the battery and power on and observe.

If you continue to have issues, you should call up Canon and look at scheduling a repair.

--
Ricky

Camera: EOS 5D IV, EF 50mm f/1.2L, EF 135mm f/2L
Lighting: Profoto Lights & Modifiers

Yes i am using a canon battery, my lens is the rf24-105mm F4-7.1 IS STM. I’ve removed everything and still has the issue 

You could try resetting the camera as well, but I doubt that will fix this issue.

Time to call up Canon and schedule a repair.

--
Ricky

Camera: EOS 5D IV, EF 50mm f/1.2L, EF 135mm f/2L
Lighting: Profoto Lights & Modifiers
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