EOS R7-video button no longer working from shooting mode

[WendyBH]

I have been using my EOS R7 for the past 6 months and, until recently, while shooting still photos, I was able to use the movie recording (red button) to capture a quick video without having to switch the movie/on/off switch over to movie.  On my most recent trip, this stopped working halfway through the trip.  I have checked to be sure that the button is set to do movie shooting in the “customize buttons” menu.  I’m not sure what is going on…?

[jrhoffman75]

I the shooting mode the same before and after the change in performance?

If so, give Canon a call at 1-800-OK -CANON. 

[WendyBH]

Do you mean am I still shooting in manual?  Then, yes...

[WendyBH · Accepted solution]

So…I just updated the firmware on both my cameras and…voila…it is now working again.  Go figure...

Thanks for the reply!