07-20-2026 04:21 PM
Hello, I need help with getting my EOS R7 to connect to my MacBook Pro. I get the error message ERR12 or ERR 11. I've tried disconnecting the WiFi and restarting it all over. I've checked and I'm not connected to VPN. Any suggestions on how to get this to work?
07-20-2026 09:25 PM - edited 07-20-2026 09:29 PM
Trae59,
It may be that EOS Utlity 3 is not compatible with Tahoe. You'll need to research that.
You could try calling Canon Support at 1-800-OK CANON.
Steve Thomas
07-21-2026 04:32 PM
Thank you! I will call Canon Support.
07-21-2026 05:13 PM
07-21-2026 05:49 PM
Your version of MacOS was on 6-29-26. The most current version of the EOS Utility seems to have been released just prior to the Spple update.
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
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