EOS R7 LCD Fault - lines appear on screen

[twj42]

HI, I'm having a curious issue with my R7 LCD screen. Two horizontal grey lines appear on the screen, approx. 1mm in size, one at the top, the other the bottom, about 2mm from the edge. They appear no matter the what configuration the display "Info" is in, including the thumbnail on the histogram display. They do not appear in the actual images, through the viewfinder, or if you touch the screen to (say) flick through captured images. Apart from this, the camera appears to work OK.

The camera in 2yrs 2mths old, so just out of warranty 😞 FW 1.7.1.

Anyone seen this, or have any ideas?

[BTX]

Hello. It looks like the aspect ratio is currently set to 16:9. Just change it to 3:2 (Default).

If you don’t see the two lines on the screen and only notice them after capturing and saving the image, then it’s most likely an aspect ratio. However, if you haven’t captured anything yet and you can already see the lines on the screen, then that’s a bit unusual.