I have upgraded my EOS R6 to firmware 1.6, since the upgrade I face some challenges with the autofocus
1. Sometime the system cannot focus at all
2. The face and eye detection are not working as it was before the upgrade
3. The option to force the system to focus on specific object has changed (not in a good way)
Solved! Go to Solution.
The reason why this happen is because after you upgraded your firmware, there was added things in the software that can not communicate properly with the hardware and programing in the chips, because of the change in the firmware when you setup stuff in your menu the menu has changed and so the camera has no idea what the settings table is talking about, so to fix this just reset your camera to factory settings and start over and reset everything the way you like it and it will run better then ever..
Do you have an issue that needs to be reported directly to Canon? This is merely a user forum and is not affiliated with Canon Support.
When you contact Canon they will ask you questions, probably beginning with what lens(es) are you using with the camera. If you using a mount adapter for EF lenses, they will certainly ask about that. Be sure that you are using a Canon mount adapter, not a third party one.
"It needs to improve a lot, but a lot to become an efficient and reliable focusing system."
I am surprised a this: after a series of updates to the firmware my R5 and two R6 units track really well. I also use Fuji X-T4 units (with latest FW) and they are far less effective. No: they are not 100% successful, but I would challenge anyone to find any camera maker had has one that is. There are too many variables.
Absolutely, and I certainly respect yours! 🙂
@ishay: I think this is an issue to escalate to Canon tech support. Call 1-800-OK-CANON and have a chat to them