EOS R6 Mark ii Info Button Not Working

[szcarmen]

Hi, I wonder if anyone else had this issue:  After using the Canon R6 Mark ii for four months, the INFO button suddenly will not respond.  At all.  I have gone through the menus, but cannot see a possible fix.  Everything else seems to work well.  Anyone?  Thank you! 

[justadude]

I have not had this issue on my R6m2.  Your camera is still under warranty.  I would take it in to get it checked out.

[szcarmen]

Thank you, Gary!  It's going to be my next step. 

[patentloafers]

Did they get of figured out? My r6m2 - none of the buttons are working. 

[March411]

patentloafers,

Give support a call @ 800-652-2666, they can assist you in resolving the issue or setting up a return auth for repair.