05-02-2024
08:58 PM
- last edited on
07-23-2024
07:56 AM
by
James_C
Hi, I wonder if anyone else had this issue: After using the Canon R6 Mark ii for four months, the INFO button suddenly will not respond. At all. I have gone through the menus, but cannot see a possible fix. Everything else seems to work well. Anyone? Thank you!
05-03-2024 10:19 AM
I have not had this issue on my R6m2. Your camera is still under warranty. I would take it in to get it checked out.
05-03-2024 10:22 AM
Thank you, Gary! It's going to be my next step.
07-23-2024 06:12 AM
Did they get of figured out? My r6m2 - none of the buttons are working.
07-23-2024
09:06 AM
- last edited on
07-23-2024
09:10 AM
by
Stephen
patentloafers,
Give support a call @ 800-652-2666, they can assist you in resolving the issue or setting up a return auth for repair.
07/01/2024: New firmware updates are available.
06/06/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.4.0
Speedlite EL-5 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.1.0
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.