EOS R50 HDMI stops working

[newstream]

I'm using a Canon R50 to live stream my church service, but approximately 30 minutes in, the HDMI cuts out to the capture card. Usually when the HDMI is disconnected, the display would turn on, but it did not. It's not a power issue, the battery is full. It's not overheating, and there's a fan directly behind the camera, and the ports are open for airflow. Any thoughts?

I should note I disabled all power saving functions. If I disconnect and reconnect the capture card, it works, but it effectively does the same thing as disconnecting the HDMI cable. I have installed the latest firmware. Not sure if I missed anything.

Edit: fixed

[stevet1]

newstream,

Does the 30 minute recording time limit still apply when you're using HDMI?

I'm not sure, just thought I'd ask.

Steve Thomas

[newstream]

Steve,

There is a time limit for recording (1 hour), but I'm not recording through the camera, so there should be no limit. I'm just using it to send the display (clean HDMI) to the computer; I'm not even really putting it under heavy load.

[Adcook]

I notice you have edited this post to say the issue is fixed.  Can you tell me how as I am having very similar issues using my R50 to livestream snooker matches.  It freezes at random, can be after seconds or after several minutes and the only way to fix is disconnect the capture card from the computer.  I am sure its the capture card I am using but I am reluctant to spend money on another if its a bug with the camera.  I am using an external power adapter and a fan which mounts in the screen recess to keep it cool so its not power or heat related.