I'm an achitectural photographer and visit many residential homes. I've used the 5DsR for the past 5 years with no issues using the Wi-Fi feature.
This was my second shoot with my new R5. In my clients home I could not get my camera to connect via WiFi to my laptop or smartphone. It was stuck in a loop displaying "Searching for access points"
I finished the shoot with my now backup camera the 5DsR with WiFi, zero issues.
I find it unreasonable that a brand new professional camera exhibits these type of problems. Canon tech support mentioned router interference, this is also unreasonable to ask my clients to turn off their routers or hunt down some neighbor with an offending connection. Back in my hotel room the camera Wi-Fi started working again. The issue might be connected to my clients home mesh network. Not sure.
Any help or routing this issue to Canon engineering would be appreciated.
I am having the same issue. It used to connect fine to my ipad. Now it gets stuck on "searching for access pointsº.
Firmware R5 ver 1.3.1.
Went outside to a park far from wifi networks and the problem persists.
Did a "Reset communication settings" and a lot of troubleshooting with no luck.
To those of you that have recently posted that think you are having the same issue, I am going to ask you are sure about that.
The OP is using the "W-E1" Wi-Fi Adapter, which is an SD card that has very limited range. Is that what you are using, too?
So I finally get it working all the time. Here is what I did:
1. Choose blue tooth to pair the camera with your device.
2. After it is successfully paired, turn off the camera. The bluetooth works all the time even when the camera is off.
3. Start the CameraConnect application. Click the icon next to the "Camera Icon". If it tells you that "you are not currently connected to any camera", click the scan button. It will find your camera, ask you if you want to connect to it. Once it is connected to the camera you will see "Images on Camera" change from disabled (grey) to enabled.
4. Once "images on Camera" is enabled, click it. It will automatically connect to the camera and ask you if you want to join the wireless network that started by the camera. You click "Yes" and everything works from there.
5. After the first time setup, as long as you do not change the paired device from the camera, "CameraConnect" will always connect to the camera when it detects the camera.
Hope it helps.
Ooookkkkkaaayyyy! So after having the same issue and trying MANY things, the solution was as simple as this. You literally have to position the camera just right to make the info come up. I had to get camera just the right distance and also turn the back of the camera facing the computer. As I was moving it around, you could see it connect and also lose connection. So once I got it in the right spot, the rest of the process was normal. Is this something Canon should address, of course! But here is your temp fix. Let me know if this worked for anybody else.