10-11-2024 03:00 PM
I have a EOS R5, and while using it, we dropped the camera which seems to have caused a wrinkle within the shutter. It is very small, and doesn’t seem to have much effect on the camera other than a small degradation of shutter speed. Is this something I should be looking to get repaired? Or will it make no effect other than the shutter speed?
10-11-2024 03:24 PM - edited 10-11-2024 03:26 PM
Hi and welcome!
If the shutter is operating slower than it should, then there is friction, and the risk is that this small wrinkle may be accentuated by repeated use of the shutter and become a major issue. If the shutter erodes, it may also deposit bits onto the sensor, which then might require repeated cleaning, or get into other components.
I would suggest calling 1-800-OK-Canon to talk to a tech support person.
10-11-2024 05:27 PM
Agree. R5, get it repaired. Then use some kind of safety retention. Wrist strap, black rapids body strap... even the neck strap that comes with the camera. Accidents happen.
~Rick
Bay Area - CA
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