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Canon R5 Top Mode Dial Not Working

sethddpotter
Apprentice

I have a Canon EOS R5 and the top dial around the mode button no longer functions. I have not dropped the camera or anything so I do not know why it doesn't function anymore. It worked the other day and then all the sudden it does nothing. I have the vertical grip and the same dial on the grip functions properly but not the main one on the body. I purchased the camera used from KEH and was sent a UK model so I cannot even register it to my Canon account and get any support. Thank you for the help in advance!

1 REPLY 1

March411
Mentor
Mentor

How long have you owned it, is the KEH warranty still valid? If not Canon will support the body but it will be at your  cost.


Marc
Windy City

R3 ~ R5 ~ R6 Mk II ~ R50
Lenses: RF Trinity and others
Adobe and Topaz Suite for post processing

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