- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-04-2024 07:51 PM
Hi everyone, I just got an R5 Mark II and am having issues with RAW video shot with vintage manual lenses. I have several old lenses in my collection that don’t communicate electronically with the camera. I’ve tested them alongside newer lenses, and every other file type works beautifully— no problem with RAW stills and MP4 video. RAW video files work fine with new lenses, but the only RAW playback that works when shot with a non-electronic lens is on the camera itself. Once I transfer the files, they’re loaded with glitches in Cinema RAW Development and they’re actually crashing both DaVinci Resolve and Premiere Pro. There are dropped frames, changes in brightness/color, glitch frames, and occasionally frames that almost look like academy leader. It's pretty messed up. Attaching images.
Has anyone else experienced this? Is there a camera setting or decoder plug-in I’m missing?
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-25-2024 06:14 PM
Hi everyone, I finally heard back from support on my end. Same thing—they're working on a firmware resolution, and they have no timeline for when the update will be released. It'll appear on the product page: https://www.usa.canon.com/support/p/eos-r5-mark-ii
I'll keep an eye out.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-25-2024 06:35 PM
Does any one discovered a method to converte the file without recording from the inferno?
thank you
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-27-2024 02:46 PM
Great news— Firmware v1.0.1 is now available, and fixes our problem.
I just installed the update, threw on an old lens, and grabbed an 8K clip with audio.
It plays back perfectly in Cinema RAW Development, Resolve, and Premiere.
You can find the update here, in the Software and Drivers section: https://www.usa.canon.com/support/p/eos-r5-mark-ii
Happy shooting!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-27-2024 03:04 PM
ok what about clip shoot with the Firmware v1.0? i need to edit them.
thank you
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-27-2024 03:17 PM
does it really works?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-28-2024 11:48 AM
I did receive an additional note from support—they said there's no way to recover the corrupt files shot with v1.0. So it seems like the only way to salvage is to play back from camera to an external recorder, as others have been doing.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-28-2024 03:02 PM
Worked for 10 files, then stopped working and I still have 90 files to debug...
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-28-2024 03:33 PM
it's actualy working again, was able to do another 10 files. if davinci crashes, just make sure to delete the .tmp file that it created before restarting.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-15-2025 02:47 PM
At the time, I forgot to tell you guys that Italian support helped me successfully recover 1 clip from v1.0 but they said that the amount of work required was enormous so they didn’t want to salvage every clip for me

- « Previous
- Next »
- « Previous
- Next »