Canon Community

JFH834 · ‎09-10-2024

Hello everybody!

My newly acquired R5 II seems to be having a very bothersome issue.

The Eye Control AF, though perfectly calibrated, just doesn't focus. Instead of focusing where the pointer is placed by eye, it uses the standard focusing areas (spot, enlarged etc...) which remain functional. No focusing "below" the EC AF's pointer.

Of course, the Eye Control is set on "on", the manual was painfully followed, all possible settings checked.

All other functions perform the way they should.

Any idea? I'd greatly appreciate some help solving this issue!

Hazel_T · ‎09-12-2024

Hi JFH834,

I'm sorry to hear you're having issues with Eye Control on your EOS R5 Mark II. When you are you using the Eye Control are you confirming the subject before having the camera start focus by pressing the shutter button half way or holding down the AF On button. With focus areas like Spot the camera needs you to confirm the highlighted subject first, then it moves the AF point, and at that point you can start the focus.

The other thing to double check would be to set the AF Area to Whole Area. That way the camera can use AF points throughout the frame, and in that mode it should automatically set the focus point to your eye control location.

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JFG · ‎09-12-2024

Hello JFH834,

Sorry to hear that you're having trouble with your R5 Mark II "Eye Control Focusing." If you already performed the calibration procedure and are confident with it, then skip that part.

To use eye control focusing on the Canon EOS R5 Mark II, follow these steps:

Calibration:
- Go to the menu and select [: Eye control].
- Choose [Calibration (CAL)] and follow the on-screen instructions to register your eye’s characteristics. This involves looking at indicators in the viewfinder until they disappear. Perform this calibration both horizontally and vertically for better accuracy ¹. Also when calibrating you should be able to see all 4 corners of the Calibration Screen and calibrate in different lighting, indoor, outdoor, in sunny and cloudy settings. The AI learns and fine tunes the Eye Control Focusing.
Pointer Display:
- Enable the pointer display by setting [: Pointer display] to [On]. This helps you see where your gaze is directed ².
Focus Guide:

If you want assistance with manual focusing, set [: Focus guide] to [On]. This will display a guide frame where you are looking ¹.

Using Eye Control:
- Look through the viewfinder and focus on the subject by looking at the AF points. The camera will follow your gaze to select the focus point ¹.
Combining with Tracking:
- For better results, use eye control in combination with tracking. Set the AF operation to Whole area tracking Servo AF to start tracking even if the AF frame is not c...².

The above settings should help you effectively use eye control focusing on your EOS R5 Mark II. Please let us know the outcome. 🙂

Cheers,
Joe
Ancora Imparo

"A good photograph is knowing where to stand."
― Ansel Adams

"There is nothing worse than a sharp image of a fuzzy concept."
–- Ansel Adams

"You don’t take a photograph, you make it."
--- Ansel Adams

View solution in original post

JFG · ‎11-26-2024

Hi AdamAlonzo,

If you're into sports, wildlife or any kind of fast action photography you'll find that its a great feature to have. However, it does take a bit getting used to and it's not for everyone. I'm glad that this post helped you in setting it up. Let us know what you decide and why, after you've had time to play with it. Have fun with it! 🙂

Cheers,
Joe
Ancora Imparo

"A good photograph is knowing where to stand."
― Ansel Adams

"There is nothing worse than a sharp image of a fuzzy concept."
–- Ansel Adams

"You don’t take a photograph, you make it."
--- Ansel Adams

JohnGZ · ‎11-23-2024

When configuring a custom button to control eye focus using the AF-ON button (back focus) or half press shutter, customize the button menu icon for AF, Eye Control, and move the focus point. The main issue is not selecting the option for the move focus point., otherwise the desire focus point does not follow the shutter half-press or the back button AF-ON.

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EOS R5 Mark II Eye Control AF won't focus