06-15-2024 12:03 PM - last edited on 06-15-2024 12:15 PM by Danny
I am trying to get an R100 with a stop motion firmware installed on it. I am having trouble figuring out how to do this exactly. I read that I need to buy one first, then send it into a service center, but i'm not sure which service center I need to send it in, nor do I know how to initiate the process of getting this all taken care of. I am currently living in the state of Virginia. Any information on how I need to proceed will be helpful.
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06-15-2024 02:56 PM - edited 06-15-2024 02:57 PM
Hello, Bill!
You may need to start HERE. Scroll down near the bottom of the page to "How to Obtain the Stop Motion Animation Firmware" and click "Learn More". I was able to get the R6 mark II pre installed, but I don't see that option with the R100, which I think is a bit odd.
Newton
06-15-2024 02:36 PM
Greetings,
Please see the below link for more information about the stop motion animation firmware enhancement.
You can buy it pre-installed on certain models. I don't think the R100 is one of them, but I would contact sales and see if you can buy it directly from Canon. Doesn't hurt to ask. If not, they can tell you how to get it. This information is in the link I provided.
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
06-15-2024 03:04 PM
yah, they talk about the R100 being able to take the firmware, but they dont sell one with it pre instaled, which confuses me.
06-15-2024 02:56 PM - edited 06-15-2024 02:57 PM
Hello, Bill!
You may need to start HERE. Scroll down near the bottom of the page to "How to Obtain the Stop Motion Animation Firmware" and click "Learn More". I was able to get the R6 mark II pre installed, but I don't see that option with the R100, which I think is a bit odd.
Newton
06-15-2024 03:04 PM
thanks, i did not know about the 'learn more' option on that page. i guess i just have to print that page, and send it in with the camera.
06-15-2024 03:17 PM
If you haven't bought the R100 yet, I would also take Rick's advice and call. They may be willing to make arrangements.
Newton
06-15-2024 03:19 PM
i dont have it yet, but it is on its way, thanks for the advice though
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
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07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
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