EOS M6 "Lens error" message

[Chased]

My m6 kit lens has error problem that said “lens error, automatically restart” when turned on. Anyone know how to fix this? Or is this a hardware problem?

[jrhoffman75]

Do you have a second lens to try? Is it a retractable lens? Maybe not extending fully and locking?

[Chased]

It’s the 15-45mm kit lense for my eos m6, i have one other lense that’s fine

[jrhoffman75]

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@Chased wrote:

My m6 kit lens has error problem that said “lens error, automatically restart” when turned on. Anyone know how to fix this? Or is this a hardware problem?

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I have that lens for my M200. Sometimes the slide lock that needs to be operated to extend the lens doesn’t snap into position to lock lens open. 

[Chased]

Oh i just realized what retractable means! But it looks like it extends in and out normally

[jrhoffman75]

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@Chased wrote:

Oh i just realized what retractable means! But it looks like it extends in and out normally

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Check that the switch is locked when it extends. Shouldn't be able to retract it if it is locked.

[Chased]

U mean like this? 

[jrhoffman75 · Accepted solution]

Yes. If it is locked like that and you still get the error message I would say the lens has failed since a different lens works OK on camera.