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EOS M50 Mark II won't connect to iMac

PhilipBrouard
Contributor

Unable to connect EOS M50 Mark11 via canon cable to Imac with Ventura 13-5-2.

I've tried everything including rebooting, changing usb port etc

 

1 ACCEPTED SOLUTION

jrhoffman75
Legend
Legend

Known issue with EOSU 3.17 and Ventura. Try installing EOSU 3.16.1. That solved my connection problem with my 1D X Mark III.

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

View solution in original post

7 REPLIES 7

Anonymous
Not applicable

Do you have Wi-Fi enabled in the camera? It must be disabled to use the USB cable. Also, don't use a USB hub, connect the USB cable directly to the computer.

I tried disabling wifi and blue T on camera and still Utility 3 is grey.

Thanks 

kvbarkley
VIP
VIP

and try a new cable.

run image capture manually with the camera plugged in.

Ill get a new cable. 

However Image Capture - sometimes ok sometimes not ok

but EOS Utility 3 never functioning

 

Many thanks

 

 

PhilipBrouard
Contributor

Could it be a security setting ?

jrhoffman75
Legend
Legend

Known issue with EOSU 3.17 and Ventura. Try installing EOSU 3.16.1. That solved my connection problem with my 1D X Mark III.

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

PhilipBrouard
Contributor

Great - that sorted it out - it was the software many thanks indeed

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