09-28-2023 06:59 AM - last edited on 09-28-2023 09:27 AM by Danny
Unable to connect EOS M50 Mark11 via canon cable to Imac with Ventura 13-5-2.
I've tried everything including rebooting, changing usb port etc
Solved! Go to Solution.
09-28-2023 11:30 AM
Known issue with EOSU 3.17 and Ventura. Try installing EOSU 3.16.1. That solved my connection problem with my 1D X Mark III.
09-28-2023 09:23 AM - edited 09-28-2023 09:24 AM
Do you have Wi-Fi enabled in the camera? It must be disabled to use the USB cable. Also, don't use a USB hub, connect the USB cable directly to the computer.
09-28-2023 10:34 AM
I tried disabling wifi and blue T on camera and still Utility 3 is grey.
Thanks
09-28-2023 10:01 AM
and try a new cable.
run image capture manually with the camera plugged in.
09-28-2023 10:35 AM
Ill get a new cable.
However Image Capture - sometimes ok sometimes not ok
but EOS Utility 3 never functioning
Many thanks
09-28-2023 10:36 AM
Could it be a security setting ?
09-28-2023 11:30 AM
Known issue with EOSU 3.17 and Ventura. Try installing EOSU 3.16.1. That solved my connection problem with my 1D X Mark III.
09-28-2023 12:09 PM
Great - that sorted it out - it was the software many thanks indeed
12/18/2024: New firmware updates are available.
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