11-19-2022 09:11 AM - last edited on 11-22-2022 09:06 AM by Danny
Hello,
I have an EOS M50 Mark II camera, love it for video and live stream. I have connected the camera through USB Port to my laptop since March with no issues. Just turn the camera on, start up the live stream software (Streamyard) and go on air with no issues.
However, yesterday when I did, I noticed a severe lag when I was on Streamyard. I checked my internet connection and speed, which is not the problem. I thought maybe it was Streamyard, not the problem. When I open the EOS M50 menu on the laptop computer, I notice the lag in the software under the remote setting. Also, when I start up the camera function on my laptop and switch to the M50, the large is there too.
The camera itself shows no lag on the little screen on the camera. So I wonder if I may have accidentally changed a setting when closing or opening the screen or if the USB cable is starting to go bad. I occasionally disconnect the USB cable about 3-4 times a month.
11-21-2022 05:26 AM - edited 11-21-2022 10:39 PM
@Joe53wrote: Clover.comHello,
I have an EOS M50 Mark II camera, love it for video and live stream. I have connected the camera through USB Port to my laptop since March with no issues. Just turn the camera on, start up the live stream software (Streamyard) and go on air with no issues.
However, yesterday when I did, I noticed a severe lag when I was on Streamyard. I checked my internet connection and speed, which is not the problem. I thought maybe it was Streamyard, not the problem. When I open the EOS M50 menu on the laptop computer, I notice the lag in the software under the remote setting. Also, when I start up the camera function on my laptop and switch to the M50, the large is there too.
The camera itself shows no lag on the little screen on the camera. So I wonder if I may have accidentally changed a setting when closing or opening the screen or if the USB cable is starting to go bad. I occasionally disconnect the USB cable about 3-4 times a month.
To get good performance, you'll need a capture device like the Elgato Camlink or HD60S hooked up to the HDMI output on the camera. Canon are notorious for not providing 'clean' HDMI out; having the on-screen display baked into the HDMI output, requiring cropping the image down in OBS to exclude that part of the frame.
11-21-2022 05:37 AM
The StreamYard app is not officially supported by the EOS Webcam Utility.
https://www.usa.canon.com/cameras/eos-webcam-utility
The EOS M50 Mark II does provide clean HDMI output. Scroll to the bottom of the page at the link provided above. This list probably needs to be updated to include recent releases
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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