EOS M200 Flash not working

[stnrhkimah]

Hi, im currently using m200. may i know why i cant use my flash even for the first time. it stated on the screen flash busy. and i cant take any picture if i raise my flash, but when i close my flash i can snap a picture normally. please help me, im really confused

#eosm200

[John_Q]

Hello stnrhkimah,

I'm really sorry to hear that your flash is not firing. Let's see if we can force the flash to fire. Set the camera to the [P] mode. Press the [flash lever] to raise the flash. Press the [Menu] button. In the red camera menu #1, select [Flash control]. Choose [Flash firing] on the next screen. Set this to [Fire] (lightning bolt without the A). Exit the [Menu]. Press the [shutter button] half-way and hold it there. You should see the flash icon (lightning bolt) appear on the screen. Press the [shutter button] completely as though taking a picture. If the flash still does not fire, then unfortunately, there is a problem with the flash. To set up a repair, we encourage you to visit our site at https://www.usa.canon.com/repair.