Happy to be here and hoping to get a bit of help...I'm not savvy with our camera nor computers much and only use the photos app on my MAC desktop to store/view photos and videos - I'm currently dreading updating to the SSD I just purchased as the current external is kinda maxed out and is SUPER slow. I hoped that updating the firmware might help with that too, but I'm having difficulty
I've been trying to update the firmware on our 7D Mark II and watched videos etc on how to do so. I've downloaded the firmware to my MAC and attempted to load it via a card reader onto the formatted card. The firmware shows in the directory for the card but when I attempt to install it in the camera it keeps giving me the following notice "memory card containing firmware is required to update". When I look on the card - it shows that the firmware is there, next to the DCIM and MISC folder. I'm not sure what I am doing wrong that the camera doesn't recognize the firmware on the card once it's inserted into the camera. I must have missed a step but I keep going over the instructions provided by Canon as well as the videos I've found online. Please help!!
