EOS 70D - computer doesn't recognize, and EOS Utiltiy doesn't work

[fedup]

Tomorrow is the deadline to return this POC. I've spent way too much time on this issue and it seems there are many many people who have also done so. First problem is Autoplay does not pop up which means the device is not recognized. Yes, I've tried all the ports. Yes, Autoplay is set to always ask with a device. I tried my Powershot and Autoplay works and it opens EOS Utility. But EOS utility is greyed out. I've called Canon support went thru everything, even installed the patch for the Utility.  No luck. Uninstalled just the Utilty and re-installed - Nada. Saw a message on some forum about hidden cannon config files..will look later as my pc is now being used for homework. But thought i'd give one last gasp, to see if anyone has a silver bullet.

Have seen lots of posts about buying a card reader - Will Canon supply a card reader? Doubtful..not one more red cent from me...

btw Window 7 sp1, EOS solution disk 28.2 + patch.

[guruhebbar]

Awesome! Yes disabling wifi worked for me!!! Thank YOU!

[lookyloo]

I had the same issue and after I turned off Wifi ( disabled ) it connected just fine thank you 

[gomerspile]

Kudos to you, I tried and it found it right away, just like you I disabled the wifi.....

[scerami]

I was having the same problem.  Taking a hint from another post where changing the lens helped, i instead removed it, put the cover on and that was that.  it woks fine.

[CanonFly]

Disabling Wi-Fi was the answer! Thank you, all!

[gomerspile]

I bought an app called "DSLR Controller". Blows the canon app out of the water...7.99 on android apps....

[lookyloo]

Okay I don't understand how that had anything to do with the thread ? Some of us use dieerent Smartphones and use different softeware than what came with our equipment.  Pretty Sure when I answered this thread I was just trying to get my camera to speak to my computer ... I definately was not looking for another program 

[ezpop]

I can't compare because I don't have a 70D but the DSLR controller is definitely an excellent app for the $7.99.

It works wirelessly too. I enable wifi direct feature, connect the Galaxy S5 to the camera and tether it to the tablet.

Nice.

[Paddy]

Same problem. I disabled WiFi & it then worked

[lookyloo]

I DON'T UNDERSTAND WHY I MUST PAY 7.99 FOR YOUR APP WHEN THE QUESTION WAS HOW CAN I MAKE THE TWO ITEMS TALK TOGETHER ... my issue was solved without me having to pay or compromise my credit card