08-27-2024 05:46 PM - last edited on 08-27-2024 09:32 PM by Tiffany
Hi everyone,
I recently took my Canon 70D off the shelf after about two years of not using it, and I'm encountering a strange issue. Whenever I take a photo, the image comes out completely white with some purple pixels at the bottom. The autofocus is working fine, and the screen displays everything correctly before taking the shot. Everything seems to be functioning normally, except for this problem.
I've tried using different batteries, different lenses, and experimenting with various exposure settings, but the issue persists. I also checked the photos on my computer, but the result is the same.
Has anyone experienced something similar or knows what might be causing this? Any advice or suggestions would be greatly appreciated!
08-27-2024 09:30 PM
Burhan,
It could be your card. Have you tried a different one?
Steve Thomas
08-28-2024 06:10 AM
Thank you for your reply. Yes, I just tried it again. It still shows the same result. I also tested the HDMI output (without an SD card), but the issue persists.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.