EOS 6D Mark II Not Responding

[S_Weber]

Good morning. I'm new to the community and would love any troubleshooting suggestions for our new EOS 6D Mark II camera. The battery is fully charged and inserted correctly. Two SD sim cards inserted correctly. When the battery clicks in place a brief red light appears and disappears on the back of the camera. When I turn the power to "on" and ensure it's in auto focus mode, nothing happens. When I say nothing, there are no sounds and nothing appears on the screen. Any suggestions greatly appreciated. 

[Stephen]

You may be right, but that's a bit restrictive. I'll talk with him about it tomorrow. 

[deebatman316]

@Stephen this is what choices we have now down below.

[Stephen]

I don't see anything explicitly preventing changes, so I'll get with Chris to get to the bottom of it! Thank you for the heads up! 

[deebatman316]

@stephen I don't know how recent this change was I saw a post that mentioned the inability to edit posts but I can't remember who it was from though. I don't know if only Forum Administrators such as Chris can see changes like this and not Forum Moderators. I don't know if they're completely different things in this forum. In other Forums I use Administrators and Moderators are the same thing and use the terms interchangeably. They both have the same account privileges and can lock forums when the problem has been solved or if it needs to be shut down.

[Waddizzle]

“ Thank you for your quick response and questions.

• My apologies, the exact model is the Canon EOS R6 Mark II.
• Memory cards I tried are:
• San Disk Extreme Pro 200MB/s SD XC (512 GB)
• San Disc Ultra 40 MB/s DS HC (16GB)
• Yahoooooooo! I think you might have found the problem. The screen appeared when I removed the memory cards. Any suggestions?

Thank you so very much, I think we're getting somewhere!!! “

———————

Great!  I suspect that the 16GB card is a potential issue.  Try it with just the 512GB card.  I don’t use cards with that much storage capacity, especially for capturing only photos. 

I use UHS-II V90 SD cards, 128GB.  The high capacity cards are expensive.  If one goes bad, it’s a significant hit to the wallet. 

If you plan to store photos on the card, then I suggest you don’t. Copy your files off the card to more reliable storage like your computer. 

Make sure your battery is fully charged.  Always format cards inside the camera prior to first use.  Let us know how it works out.