EOS 200D err11

[KJW111]

Hi, I am having the same issue as another member, tried all the options. I connect the camera to iPad using the wifi connection running and it drops out “no internet connection” , I have tried different iPhones but still no joy. I can not find how to Bluetooth as this appears to be set with a smartphone but can not clear to start a different connection. I need help

[Stephen]

Welcome to The Canon Community, and thank you for your inquiry!

We appreciate your participation; however, we must let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We can only provide support for Canon products manufactured for and used within the US market. The EOS 200D isn't supported or sold by our team here at Canon USA.

If you live outside the United States, please CLICK HERE and select your country or region for your support needs.

You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

[ebiggs1]

Before connecting to the camera, you must install the free dedicated Camera Connect app on the smartphone. Camera Connect can be installed from the Google Play or App Store.

[KJW111]

Already have the app and it has been working before

[ebiggs1]

IMHO, it has never worked very well and you seem to be validating that. I would start completely over. Delete everything, reset the camera and start from scratch.

I never used it because of that.

[ebiggs1]

Good luck