Command Dial on EOS Rebel SII doesn’t work

[dhieu]

Hi,

For some reason, changing the modes on the command dial does not change the information on my LCD panel, and the shutter button doesn’t work when pressed. Does anyone know how to resolve this issue?

[Tiffany]

Welcome to the forum!

The EOS Rebel SII is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, however your friends here in the Canon Community are welcome to offer suggestions.
You can also speak with a Canon Upgrade Program specialist to help locate a replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.

[shadowsports]

Greetings ,

If the camera is stuck in a mode besides automatic, you might be able to reset the camera settings.  I would remove the memory card and lens, then try performing the reset.  If this is not possible, a new camera is probably in your future.