Changing Aspect Ratio in My Canon EOS 2000D

[Uno]

Both the manual & the camera's menu show that I can choose aspect ratios of 1/1, 4/3, & 16/9, besides the default 3/2.  I am supposed to see black bars above & below when I choose 16/9, but I don't see them in the viewfinder, the LCD display, or the .jpg after I take the picture.  My photos always turn out in 3/2 aspect ratio, both on the camera & when I copy .jpgs to my computer.

[kvbarkley]

It should just work for JPEGs. Are you shooting raw, too?

[Uno]

Sometimes I use raw, but even when I don't, there are no black horizontal bars in the viewfinder or LCD & my photos taken with 16x9 selected remain in 3x2.  I just tried composing a photo in .jpg only to confirm the problem.   I am using a Canon EFS 18-55 lens.  I looked for a firmware update, but there is none.  I can choose 16x9 with my Nikon Coolpix, so it ought to be easy to do the same with the Canon.

[kvbarkley]

You will not see bars in the viewfinder.

[kvbarkley]

Note that the info for aspect ratio is in the Liveview section. So that is what the masking refers to.

I will check with my T6S tonight and get back to you.

[Uno]

I think I have figured out the problem.  I enabled Live Shoot & then chose to use the LCD to compose the picture.  Then, I saw a gray line above & below the photo I took.  It seems that the camera can only be set to a different aspect ration than 3x2 when one chooses Live Shoot & the LCD screen to compose the picture.