Canon r5 Firmware won't update

[MXguy]

I have formatted my card, put the firmware update on the card(I've tried both SD and CFExpress), set the camera to "P" and I'm still getting "Memory card containing firmware update is required to update" message. I have even tried older updates to try to bridge the gap. I am trying to update from 1.3.1 to 1.6.0 and I would LOVE any help. I am on MacOS monterey 12.5.1  

[Waddizzle · Accepted solution]

Make sure that there is only ONE memory card in the camera when you try an update.  It is advisable to use a card that has been formatted by the camera and not yet used for saving photos or videos in the camera.  

Make sure to unzip the file from the download package, and save it to the root directory on the memory card.  Again, make sure there is only one memory card in the camera.

[BEACHWALKER]

I had this problem in the manual it says to make sure your battery(s) are fully charged.Charged batteries and the software updated no problems