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Canon T6i connection to MAC Desktop. Need Help!!!

andreagravier
Apprentice

I got my Canon T6i 2 weeks ago before going on vacation. Now it's filled with beautiful pictures and videos, and I want to put it on my computer. I got the software installed and everything, but whenever I connect my camera to the computer via USB and open up the canon utilty icon, it's not recognized.  The light grey box that says "EOS Pairing Software" is completely empty. I don't know what I'm doing wrong, I read the manual over and over, and still can't connect my camera to the computer. Can someone help me from square 1? >.<   

 

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1 REPLY 1

Bigburban
Apprentice

The usb connection is disabled when the cameras wifi is enabled.

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