01-09-2016 08:20 PM - edited 01-09-2016 08:21 PM
I got my Canon T6i 2 weeks ago before going on vacation. Now it's filled with beautiful pictures and videos, and I want to put it on my computer. I got the software installed and everything, but whenever I connect my camera to the computer via USB and open up the canon utilty icon, it's not recognized. The light grey box that says "EOS Pairing Software" is completely empty. I don't know what I'm doing wrong, I read the manual over and over, and still can't connect my camera to the computer. Can someone help me from square 1? >.<
01-12-2016 09:43 PM
The usb connection is disabled when the cameras wifi is enabled.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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