01-09-2016 08:20 PM - edited 01-09-2016 08:21 PM
I got my Canon T6i 2 weeks ago before going on vacation. Now it's filled with beautiful pictures and videos, and I want to put it on my computer. I got the software installed and everything, but whenever I connect my camera to the computer via USB and open up the canon utilty icon, it's not recognized. The light grey box that says "EOS Pairing Software" is completely empty. I don't know what I'm doing wrong, I read the manual over and over, and still can't connect my camera to the computer. Can someone help me from square 1? >.<
01-12-2016 09:43 PM
The usb connection is disabled when the cameras wifi is enabled.
09/26/2023: New firmware updates are available.
CN-E45-135mm T 2.4 L F - Version 1.4.0
EOS 1DX Mark III - Version 1.8.0
EOS R6 Mark II - Version 1.2.0
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
PowerShot Elph 360HS - Version 1.1.0.0
PowerShot SX420 IS - Version 1.1.0.0
PowerShot 620 HS - Version 1.1.0.0
PowerShot SX720 HS - Version 1.1.0.0
PowerShot G1X Mark III - Version 1.1.0.0
PowerShot G7X Mark II - Version 1.2.0.0
PowerShot G9X Mark II - Version 1.1.0.0
03/30/2023: New firmware updates are available.
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.