Canon Support Non-Existant for EOS R10

[samw9000]

I registered my Canon EOS R10, yet when I click support I am redirected to an access denied page.

How can this be fixed?

[jrhoffman75]

Try clearing browser cache. You can also go directly by typing EOS R10 support into browser search bar. 

[Danny]

Hi, samw9000!  You'll find the EOS R10 support page right HERE.  Hope this helps!

[samw9000]

When i click on product support it links me to https://www.webprod.usa.canon.com//support/p/eos-r10

Where it says access denied. Trying to find solution to r10 shutting off while recording at 1080p 24fps on OBS clean hdmi

[StevenMOD]

Hello samw9000, 

If you continue to experience issues accessing our support site, please reach out directly to our camera support team who will be the best equipped to look into this inquiry for you. You can reach them at: 1-800-OK-CANON (800-652-2666) weekdays, from 9:00 am to 9:00 pm ET, and Saturday from 9:00 am to 7:00 pm ET.