04-07-2016 04:11 PM
04-07-2016 04:47 PM
Hello TMWilson7196,
This sounds as though something which should be sent to Canon for evaluation.
For factory service, fill out a repair request form at the following link to setup your repair using our online service.
http://www.usa.canon.com/repair
08-12-2018 06:32 PM
I know this is from a while ago, but did you figure out what it was? Mine stareted making the loudest electricity-sounding sounds today (your description of a bug flying into a zapper was perfect) and I can't figure out if it's my caera, my speedlight, or my Quantum Turbo SC battery pack.
08-12-2018 06:44 PM
@TraciMcPhoto wrote:I know this is from a while ago, but did you figure out what it was? Mine stareted making the loudest electricity-sounding sounds today (your description of a bug flying into a zapper was perfect) and I can't figure out if it's my caera, my speedlight, or my Quantum Turbo SC battery pack.
First and foremost, ditch the battery pack and any other add-ons. Let’s test the camera as it came from the factory.
When the camera buzzes, how much available ambient light do you have? Canon DSLRs have a feature that can use the internal strobe as a Focus Assist Beam. This feature is not silent, and makes a buzzing sound like a bug.
The Focus Assist Beam can be disabled, and only kicks in during very low light conditions. At least what the camera thinks are very low light conditions.
08-25-2018 09:08 PM
An update! Turns out the cord connecting the Quantum Turbo SC battery pack split and fried the battery. Bought a new Turbo SC and works great again. Sent the one that broke into Quantum for service.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.