11-06-2024 06:24 AM
Hello guys!
I upgraded my camera to the latest software (Canon R7 - FW 1.6).
Since then it does not recognise my lens (Sigma 120-300 2.8 sport).I used it the day before to shoot a football match. I have tried other lenses since then and it worked (Sigma 18-35 1.8, Sigma 50-100 1.8, Canon 18-55 kit lens). I have two very old cameras (Canon 400D, Canon 7D mark I) and I tried it on them too but the 120-300 lens worked perfectly. Has anyone experienced a similar phenomenon?
Best wishes, Gergő
11-06-2024 08:29 AM
Err 01 is an error code that appears on Canon cameras when there is a communication issue between the camera and the lens. To fix this error, you can try cleaning the electrical contacts on the camera and lens with a clean, dry cloth.
11-06-2024 08:32 AM
Also, you are not the first one reporting issues between that lens and the R7.
We concluded in that thread that the odds of finding a fix are minimal.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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