03-04-2016 03:15 PM
My camera is a Canon EOS Rebel T5i
I have encountered a similar to the same issue in October, on our trip to the East Coast and then at a Worship Concert last night:
1) First, a message came up on the screen with a red and white X and it said, "ERROR" and something about not beginning able to take a picture. It also said to turn camera off and back on OR remove the battery.
So I turned it off, but then a blue message with a loading circle came up that said, "Recording Images: 1".
I then turned it back on, but the blue message remained.
I also flipped it to video mode then back off- but in every setting the message remained.
I then took the battery out, and it went to a black screen like it was off. (Not sure if that is good or bad.) It did come on after that, so I went to view my pictures to make sure they were still there. At first I saw nothing except a pic I had taken before we arrived at the concert. I turned it off then on again, this time there seemed to be nothing still. Then, I scrolled backwards and started to see the pics I had taken upon first arriving at the concert and on to the more recent ones. So, it appeared to be fixed, until...
The same "ERROR" message kept recurring throughout the night as did the Blue "Recording image: 1" message.
If I were to remove the battery upon receiving the "Error" message, then re insert it- the camera seemed to operate somewhat normally.
However, when I would turn the camera off upon the "Error" message...The Blue message would come up.
2) The first half of the night I was able to record videos as usual without a "busy" issue. Although, after these "Errors" started occurring:
Every time I would record a video clip, the camera would freeze on the video preview screen and when I would switch back to picture mode, it would remain frozen coming up with the word 'busy" this would go on anywhere from 1 to 3 minutes depending on the video. This has not ever been an issue with the camera before.
If I would allow the camera to "load" for a few minutes it would return to operating normally. If I flipped it off at this "busy" point- the dreaded blue "Recording Images: 1" message would return.
So, at this point I was a bit frustrated- But still able to operate the camera with patience.
However, this morning when I went to view my pictures and videos...MANY of them (about half or more) will not open on the computer, and on the camera there is a Yellow Question Mark and it reads, "Cannot Playback Image"...
It seems as though, these pics and vids that are not allowing me to view them, are the ones I would have taken when the "Error" messages started occurring...
Now today- When I take a picture I can view it fine at first, but as soon as I turn the camera off and back on again it is gone-and there is a Question mark screen. And the Video "busy" thing is still happening...As well as the "Error" message.
I'm at wits end...
Any help would be GREATLY appreciated!!
03-04-2016 03:26 PM
What kind of SD card are you using? You want one with numbers/codes on it like this:
05/31/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.1.2
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 18.104.22.168
PowerShot SX420 IS - Version 22.214.171.124
PowerShot 620 HS - Version 126.96.36.199
PowerShot SX720 HS - Version 188.8.131.52
PowerShot G1X Mark III - Version 184.108.40.206
PowerShot G7X Mark II - Version 220.127.116.11
PowerShot G9X Mark II - Version 18.104.22.168
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
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