04-26-2025 09:05 PM
Went out to Philadelphia for track and field event when down poor rain hit us and water got into the camera the camera works however its stucking focusing and cant access the menu or any other features sometimes when taking a photo the photo will non stop taking photos unless i turn the camera off. Is there anything i can do or do i need to send it in for repair.
04-27-2025 01:40 AM
Greetings,
Your camera will need to go to Canon. Water damage / heavy exposure rarely ends well. Hopefully you have a CarePak.
~Rick
Bay Area - CA
~R5 C (1.1.2.1), ~R50v (1.2.0) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 10 ~CarePaks Are Worth It
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.