07-30-2024 09:37 AM - last edited on 07-30-2024 09:42 AM by Danny
Hey everyone! We just recently bought the EOS R50! My family and I are new to the whole camera thing lol! My daughter was messing around with the camera and got the furthest away lense stuck on a setting up close! Where you originally zoomed in and out on the lense is still moving, but it only changes the focusing! You can still manually change the zoom on the screen but it only zooms in even more! PLEASE, PLEASE, PLEASE let me know if anyone can help!
07-30-2024 09:42 AM
What lens?
What exactly is the issue? There is no motorized zoom, so you just need to grab the barrel and gently try to twist it back in the other direction.
07-30-2024 09:55 AM
Greetings,
R50.. And which lens are you using? The RF-S 18-45?
If this is what you have, please review the lens manual and become familiar with its rings and controls.
rfs18-45f45-63isstm-im2-eng.pdf (c-wss.com)
The lens has to be "unlocked" in order to zoom. This is the larger of the two rings. The focus / control ring is near the front and can be used to focus or programmed as a control ring to change aperture, shutter speed, etc. Let us know if you have further questions.
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
07-31-2024 10:51 AM
They are both now focusing and the larger one is not zooming in or out! Not sure what happened!
07-31-2024 10:53 AM
You still haven't told us what lens(es).
07-31-2024 11:04 AM
18-45??
The lense is not physically stuck, as it will turn. It just won’t zoom in or out.
07-31-2024 11:39 AM
Did you read the manual shadowsports linked to and properly extend the lens:
07/01/2024: New firmware updates are available.
06/06/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.4.0
Speedlite EL-5 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.1.0
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
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