10-06-2017 04:46 PM
Hello,
I have an EOS M5, using it mainly with adapter and ef lenses, but kept the little 11-22 EF-M, because I was very happy with its result. Hadn't used it in a while.
Upon screwing it into the camera, I get a brief buzz noise from the motor. The camera freezes for about 30 seconds, after which I get the usual view, but in MF mode, F/00. Obviously I can focus manually, but the shutter doesnt work either.
I'm guessing the motor is the problem. It is making a sound, so still something happening, not totally dead. Puting back another lens, they work fine.
Any ideas of the possible cause, and solution , before taking it to repair ?
One thing I noticed, I handn't locked the lens before putting it away, travelled with it a bit (never been hit, dropped or anything). Could something have broke there ?
Thank you in advance!
10-06-2017 08:38 PM
@dimiter wrote:Hello,
I have an EOS M5, using it mainly with adapter and ef lenses, but kept the little 11-22 EF-M, because I was very happy with its result. Hadn't used it in a while.
Upon screwing it into the camera, I get a brief buzz noise from the motor. The camera freezes for about 30 seconds, after which I get the usual view, but in MF mode, F/00. Obviously I can focus manually, but the shutter doesnt work either.
I'm guessing the motor is the problem. It is making a sound, so still something happening, not totally dead. Puting back another lens, they work fine.
Any ideas of the possible cause, and solution , before taking it to repair ?
One thing I noticed, I handn't locked the lens before putting it away, travelled with it a bit (never been hit, dropped or anything). Could something have broke there ?
Thank you in advance!
You might want to go into the menus, and disable the option to retract lenses on power down when you use that lens.
Make sure that you power down the camera when you change lenses. If you are reading F/00 on the aperture, than your lens is not communicating with the camera body. If you can auto-focus with the adapter and EOS lenses, then the EF-M lens is most likely dead or dying. Contact Canon Support for the best advice.
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 1.1.0.0
PowerShot SX420 IS - Version 1.1.0.0
PowerShot 620 HS - Version 1.1.0.0
PowerShot SX720 HS - Version 1.1.0.0
PowerShot G1X Mark III - Version 1.1.0.0
PowerShot G7X Mark II - Version 1.2.0.0
PowerShot G9X Mark II - Version 1.1.0.0
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!
EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STMCanon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.