Canon Connect problem with iPhone X

[kristy1115]

Hello!  I have a canon 6D and it has always successfully connected with my iphone 6s..I just tried to connect with an iphone X, and the iphone is asking for a password.  I've read in previous posts how to retrieve the password, but my iphone X doesn't prompt for a password like my iphone 6S does...is there anyway to bypass the password, or have any other users had this issue with the iphone X?  Thank you!

[Tim]

kristy1115,

If the previous password is still registered in the smartphone settings, the Wi-Fi may not be established correctly. In that case, on the smartphone's Wi-Fi settings screen, delete the connection settings for the camera and enter the connection settings again. This should resolve any issues and allow the camera to reconnect with the software.