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Canon 7D problem "stuck on bulb mode"

Alpin
Apprentice

So I didn't use my Canon 7d for a long time. when i try to insert the battery,the camera turned on even when the power switch are switched to off,also the camera mode are stuck on bulb mode even when i switched the dial to manual mode. any ways to fix this problem? 

1 REPLY 1

NatalyaP
Product Expert
Product Expert

Greetings Alpin,

Per the description you have provided, we would have suggested to send the EOS 7D camera to our service facility for repair but per review, our service facility is no longer able to repair this camera model. An alternative option would be to see if you may be eligible for the Canon Upgrade Program.

The Canon Upgrade Program option allows you to replace your current camera with a new or refurbished Canon camera at a discounted price. If you would like to take part in the Canon Upgrade Program, please call our Sales Department at 1-866-443-8002 from Monday - Saturday between 9:00 am to 9:00 pm ET. Let them know you have been working with email technical support and the Canon Upgrade Program was offered. Be sure to have your serial number for your camera available at the time of your call.

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