cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Canon 5D Mark II Viewfinder Display Not Working

Usualamateur30
Apprentice

Hi all,

I just got a used 5D Mark II and I discovered that the only issue with the camera is that the small neon green display at the bottom of the viewfinder is competely black. After doing two total resets of the camera, charging the battery, making sure the firmware was up to date, and changing settings (maxing out the LCD brightness, changing around focussing screens, etc.), nothing had improved. Is there a simple way to fix this, or is it a serious problem? This camera was listed by a reputable Ebay seller as being in excellent condition, yet without the viewfinder display, the camera is basically almost useless. I have had experience with many cameras, including the Canon Rebel G, Canon T2i, Nikon D7000, and Nikon D700 and nothing like this has ever happened to me, so I'm really not sure what else to do. It doesn't seem like this is a very common problem (I only found three other threads, one on a D750, a D90, and a 5D Mark II with a dim viewfinder screen), and I'm not really sure what repairing it would entail. Thank you all for your help!

1 ACCEPTED SOLUTION

jrhoffman75
Legend

I suggest you return the product. Clearly not in excellent condition.

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

View solution in original post

4 REPLIES 4

jrhoffman75
Legend

I suggest you return the product. Clearly not in excellent condition.

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

Hi John,

Thank you for your advice! I returned the camera last week and the seller was helpful in the process. I just ordered another 5D Mark II so fingers crossed!

This same exact thing just happened to me! Bought a “new” EOS R from an eBay seller and the lcd screen isn’t working. Can I ask who you bought yours from? Wondering if this is going to start becoming more common- especially with all of the looting that has occurred the past year. 

Hi,

I bought mine from a seller on Ebay called "amfour_201810", although it could have been likely that the camera got damaged in shipping as well, which could also be the case with your EOS R, although it is questionable. I hope everything works out for you!

Announcements
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
10/14/2022: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
09/19/2022: New firmware version 1.0.4.1 is available for EOS C70
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/28/2022: New firmware version 1.2.1 is available for EOS-R3
07/21/2022: New firmware version 1.6.0 is available for EOS-R5
07/21/2022: New firmware version 1.6.0 is available for EOS-R6
07/21/2022: New firmware version 1.1.0 is available for EOS-R7
07/21/2022: New firmware version 1.1.0 is available for EOS-R10
07/14/2022: New firmware version 1.0.1 is available for CR-X300
07/01/2022: New firmware version 1.3.0 is available for PowerShot PICK
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!