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Canon 5D IV popping noise behind screen after service?

SuzukiGS750EZ
Apprentice

Hey guys. I sent my camera in for a service and it came back dirty the first time. This was my first time ever sending a camera in so i was a little bit annoyed. Second time sending it came back good.

 

I however don't remember a popping noise behind the screen. When i turn the camera on, it makes a popping noise similar to a relay clicking or something. I don't remember this happening before sending it in for service. Can somebody verify whether this is or isn't normal? Maybe i'm just forgetting. Thank you!

13 REPLIES 13

ebiggs1
Legend
Legend

Was it a Canon direct service center or from another service center?  If Canon call and explain the problem. They will make it right. If it was some other service center don't use them again.

 

I don't have a 5D Mk IV but I did own a 5D Mk III and I have a 1DX currently, neither make any noise upon start up.

EB
EOS 1D, EOS 1D MK IIn, EOS 1D MK III, EOS 1Ds MK III, EOS 1D MK IV and EOS 1DX and many lenses.

shadowsports
Legend
Legend

Greetings,

If the camera is set to capture images, it will not make  a "popping" noise when you power it on.

 

If you have it in video mode, you would hear the mirror lock up when you powered it on.

 

Maybe this be what you are describing?

~Rick
Bay Area - CA


~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

Just curious since I never shoot and have never shot video with any DSLR.  Is it possible to leave it in video mode? I have no idea as I thought it always defaulted to stills?

EB
EOS 1D, EOS 1D MK IIn, EOS 1D MK III, EOS 1Ds MK III, EOS 1D MK IV and EOS 1DX and many lenses.

SuzukiGS750EZ
Apprentice
Nope. It sounds like something energizing behind the screen. Only on power on or battery insertion.

ebiggs1
Legend
Legend
It’s not right
EB
EOS 1D, EOS 1D MK IIn, EOS 1D MK III, EOS 1Ds MK III, EOS 1D MK IV and EOS 1DX and many lenses.


@ebiggs1 wrote:

Just curious since I never shoot and have never shot video with any DSLR.  Is it possible to leave it in video mode? I have no idea as I thought it always defaulted to stills?


Our 5D4, 7D2, and R6 have switches, so if they are switched to video, that is where it wakes up. The R6 is on the main dial, then a red button just behind the shutter button to start capture where as the 5D4 and 7D2 have seperate switches lower right of the VF with a button in the center of the switch to start capture. Our Rebels just have a button to activate capture. Not sure if the Rebels wake up in video if that is where you turned it off.

I've probably shot 3 short videos over the years.

Ernie,

If you have one of the models FloridaDrafter mentioned..  or a 6D2 (like myself) then yes, the camera can be left in video mode and will shoot in this mode when powered on or when woken up from a low power state.

~Rick
Bay Area - CA


~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

"...the camera can be left in video mode ..."

 

Thanx Rick. This is something I have never done.  I know my 1DX shoots video, at least I think it does, but I have no idea how!

I shoud try it I guess.

EB
EOS 1D, EOS 1D MK IIn, EOS 1D MK III, EOS 1Ds MK III, EOS 1D MK IV and EOS 1DX and many lenses.

"Our 5D4, 7D2, and R6 have switches, ..."

 

Thanx, I guess my 5D Mk III was the same but I never used it nor did I even notice or remember the dial having that feature.

EB
EOS 1D, EOS 1D MK IIn, EOS 1D MK III, EOS 1Ds MK III, EOS 1D MK IV and EOS 1DX and many lenses.
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