07-13-2017 10:59 AM
Hello everyone! So I've seen posts dealing with separate parts of the issues I'm dealing with and haven't been able to find a clear and concise answer. What I'm trying to say is I looked!
Issue: Strobes/speedlights firing inconsistently with canon app camera connect in live view.
I'm a professional studio photographer and I work with this equipment everyday. I've tried to troubleshoot the issue but have come to no conclusion. It looks like its all random. Shooting outside of camera connect fires every time with no issues so I'm leaning toward the app having issues. Has anyone experienced this specific issue and/or has anyone figured out the cause?
Thank you in advance!
JoskaPhoto
Solved! Go to Solution.
07-13-2017 12:08 PM
I admit that this is far-fetched, but it seems that you have two wireless connections going: phone-camera and camera-strobes. I wonder if the two connections could somehow be getting in each other's way. You'd think they'd be on different portions of the radio spectrum, but maybe not. If interference is the culprit, maybe moving your strobes to a different channel would help. At least it should be easy to test.
07-13-2017 12:08 PM
I admit that this is far-fetched, but it seems that you have two wireless connections going: phone-camera and camera-strobes. I wonder if the two connections could somehow be getting in each other's way. You'd think they'd be on different portions of the radio spectrum, but maybe not. If interference is the culprit, maybe moving your strobes to a different channel would help. At least it should be easy to test.
07-13-2017 12:12 PM
Hey Rob! That would be really interesting if that's what's going on! But what I will do is hardline the camera to the powerpack just to trouble shoot and update you on the results! Thank you for responding!
07-13-2017 12:37 PM - edited 07-13-2017 12:39 PM
Rob you were right!
So for everyone else: It looks like if you are using pocketwizards or another RF transceiver combo, the connection can be disrupted by either A. the wifi connection in general or B. the signal sent from your wifi enabled device specifically.
Hooking the powerpack directly to the camera fixed the issue.
Though it is not entirely clear if the said transmitter on the hotshoe is failing to trigger the reciever or if the hotshoe itself is not properly triggering the transmitter
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.