Cannon 80D problem. Please help!

[TTLexceeded]

Hello. I bought cannon 80d this summer. Well i will get right to the point. Today i visited the beach with some friends. I took some photos and after a while cannon started being weird. At first it wouldnt let me access the menu to delete some photos as sd card was full. Switched it off then back on and it worked and then after some more photos all hell broke loose. My cannon opens up only on photograph mode. On video mode screen is black. On photograph mode shutter works, AF works, (all buttons next to AF work), i can change modes, i can even move the AF dot from the viewfinder. Any other button doesnt work. Live view doesnt work, menu wont work either. (camera is not locked obviously) when i switch to video nothing happens camera still takes photos. when i switch to video and then enable camera its a black screen. Any ideas? Please help!

[ebiggs1]

"What is troubling me is that some buttons do work."

I hate to beat a dead horse but it sure sounds like water damage.   You need to send it to Canon for a look see.

[TTLexceeded]

Well the thing that gets my hopes high is that there is no change on the problem. I read in most water damage issues that when the camera dries there is some sort of change but mine is the same after almost 5 days. Anyway time will tell i guess.

[Waddizzle]

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@TTLexceeded wrote:
Well the thing that gets my hopes high is that there is no change on the problem. I read in most water damage issues that when the camera dries there is some sort of change but mine is the same after almost 5 days. Anyway time will tell i guess.

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The problems will only get worse, not better, which means the cost to repair will only go higher, not lower.

[RobertTheFat]

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@TTLexceeded wrote:
Well the thing that gets my hopes high is that there is no change on the problem. I read in most water damage issues that when the camera dries there is some sort of change but mine is the same after almost 5 days. Anyway time will tell i guess.

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You're probably making a mistake. Electronic devices can sometimes recover from damage by fresh water. (I even had a keyboard recover from being doused with coffee. It took a few months to dry, but it worked afterwards.) But salt water is a different story. It's very corrosive; and after it dries, the salt is still there. Salt absorbs water out of the air, so the corrosion process can continue long after you may think it's over. If a camera gets exposed to salt water, your only realistic hope is to have it professionally cleaned immediately. As you say, time will tell; but you may not like what it tells you.

[TCampbell]

Are there any buttons that never work?  As I read the symptoms it sounds like an issue of working in one mode but not in another.

If the camera is in full 'auto' mode (green box on the mode dial) then there are a lot of changes that are locked out by design (in an effort to make the camera behave like a point & shoot).  But those same buttons would work if the mode dial were in P, Tv, Av, or M.  

As for the screen... you can toggle that on or off with the 'info' button (which cycles through several different choices of things to display and it remembers where you left so the next time you use that mode it'll be back to whatever you used last.)

[TTLexceeded]

So i have good news actually. After all this time i had an idea that maybe some button was being pushed down and didnt allow the other buttons to work. After some search on my camera i did notice that the "take a photo" button had some sand around it. I cleaned it trying to remove the sand AND ALL THE BUTTONS WORK NOW 😛 Pretty awesome i guess. Well i suppose there where ways for me to understand the problem but i was so frustrated. And as i said no water ever touched my camera so getting wet from humidity would be a bummer. Anyway thank you all for your time. I am posting this here cause maybe somebody has a similar issue. Thanks all

[Waddizzle]

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@TTLexceeded wrote:

So i have good news actually. After all this time i had an idea that maybe some button was being pushed down and didnt allow the other buttons to work. After some search on my camera i did notice that the "take a photo" button had some sand around it. I cleaned it trying to remove the sand AND ALL THE BUTTONS WORK NOW 😛 Pretty awesome i guess. Well i suppose there where ways for me to understand the problem but i was so frustrated. And as i said no water ever touched my camera so getting wet from humidity would be a bummer. Anyway thank you all for your time. I am posting this here cause maybe somebody has a similar issue. Thanks all

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Tha's great.  That's a new one, the "take a photo" button.

[RobertTheFat]

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@Waddizzle wrote:

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@TTLexceeded wrote:

So i have good news actually. After all this time i had an idea that maybe some button was being pushed down and didnt allow the other buttons to work. After some search on my camera i did notice that the "take a photo" button had some sand around it. I cleaned it trying to remove the sand AND ALL THE BUTTONS WORK NOW 😛 Pretty awesome i guess. Well i suppose there where ways for me to understand the problem but i was so frustrated. And as i said no water ever touched my camera so getting wet from humidity would be a bummer. Anyway thank you all for your time. I am posting this here cause maybe somebody has a similar issue. Thanks all

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Tha's great.  That's a new one, the "take a photo" button.

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Well, it's an accurate description of that button. 

Anyway, it's good that the problem is solved. Sand may not be as dangerous as salt water, but it can certainly be a nuisance. One of the reasons why I'm an advocate of saving an old camera for use as a "beach camera".

[loganmarshall5]

I am having the exact same problem...What ended up happening?

[TCampbell]

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@loganmarshall5wrote:

I am having the exact same problem...What ended up happening?

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His solution is found a couple of posts up ... post #16 on the thread.  

Some sand in the shutter button (never a good thing) was making the shutter button stick (it wasn't full releasing).