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Brand new EOS R5 Mark II bugs/ sensor issues ?

naroor
Apprentice

I received my Canon R5 MarkII this afternoon and went to take some pictures at the local Hindu temple in Utah. It was quite sunny and shot all my shots in AV more, Auto ISO ! Here are some pictures which came out super weird and destroyed the entire image - Took 800 pictures but close to 25 pictures were like this . Does anybody have seen similar issues with Canon R5 mark 01 or mark II ? I bought the camera from Adorama (they sold on Amazon and did overnight shipping. Any recommendations here on how to share this with official canon team ? Canon R5 Mark II buggy imagesCanon R5 Mark II buggy imagesCanon R5 Mark II buggy imagesCanon R5 Mark II buggy imagesCanon R5 Mark II buggy imagesCanon R5 Mark II buggy imagesCanon R5 Mark II buggy imagesCanon R5 Mark II buggy imagesCanon R5 Mark II buggy imagesCanon R5 Mark II buggy imagesCanon R5 Mark II buggy imagesCanon R5 Mark II buggy imagesCanon R5 Mark II buggy imagesCanon R5 Mark II buggy imagesCanon R5 Mark II buggy imagesCanon R5 Mark II buggy imagesCanon R5 Mark II buggy imagesCanon R5 Mark II buggy images

33 REPLIES 33

We need to be very clear, saw the issue *before taking the image* on the LCD, or during playback of the already taken image?

“ Not really - Saw the same issue with the images on the LCD. “

Good question.  It sounded like that to me, too.  The OP seems to be talking about viewing images during playback, not looking through the lens.

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"The right mouse button is your friend."

kvbarkley
VIP
VIP

Given the way that mirrorless works, if you don't see it *before* you shoot, it almost has to be the card/card interface.

""Not really - Saw the same issue with the images on the LCD.""

It needs to be returned or repaired.

EB
EOS 1DX and 1D Mk IV and less lenses then before!

ctitanic
Rising Star

Looks to me like a corrupted SD Card. Is that a V60 or a V90? V90 is highly recommended. Like others here have told you, you should try with a different card.



Frank
Gear: Canon EOS R6 Mark I, Canon 5D Mark III, EF100-400 L II, EF70-200 f2.8 II, RF50 and few other lenses.
Flickr, Blog: Click Fanatic.


@ctitanic wrote:

Looks to me like a corrupted SD Card. Is that a V60 or a V90? V90 is highly recommended. Like others here have told you, you should try with a different card.


Just look at the image before you take the photo.  If it look bad, then you have sensor problem.  If not, then you have a memory card problem.

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"The right mouse button is your friend."

When you look at the screen of your camera you are looking at the embedded jpg. 



Frank
Gear: Canon EOS R6 Mark I, Canon 5D Mark III, EF100-400 L II, EF70-200 f2.8 II, RF50 and few other lenses.
Flickr, Blog: Click Fanatic.

“ When you look at the screen of your camera you are looking at the embedded jpg. “

We don’t want to look at photos.  Let’s try removing the memory cards and then take a look at the LCD or EVF.

We want to see what the image sensor sees. 

--------------------------------------------------------
"The right mouse button is your friend."

Got you. But if he was noticing that before taken the pictures he should have mentioned. I had similar pictures in my R7 and the issue was a V60 card. I changed the card to a V90 and issue fixed.



Frank
Gear: Canon EOS R6 Mark I, Canon 5D Mark III, EF100-400 L II, EF70-200 f2.8 II, RF50 and few other lenses.
Flickr, Blog: Click Fanatic.


@ctitanic wrote:

Got you. But if he was noticing that before taken the pictures he should have mentioned. I had similar pictures in my R7 and the issue was a V60 card. I changed the card to a V90 and issue fixed.


We really do not know yet what the image from the sensor looks like.  My gut feeling is that the memory cards bought on Amazon are the problem.

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"The right mouse button is your friend."
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