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Bought New EOS 80D But Suspect That I Received A Unit That Was Returned By Someone Else.

Philomath
Contributor
I just purchased a New Canon EOS 80D body only and a new Canon lens separately.
 
There is a mail-in warranty post card for the lens in the box for the lens.
 
There is NO mail-in postcard for the warranty for the camera body in the box for the camera body.
There is NO DVD with software in the box for the camera body.
The camera instuction books were NOT in a sealed plastic envelope in the box for the camera body, they were just stacked inside a pocket in the box.
There was NOT any color advertising pamphlets in the box for the camera body.
 
I am wondering if I got a unit that was returned by someone else and not all of the items were returned with it.
 
Can anyone please tell me if there is supposed to be a mail-in warranty card in the box for the 80D body only?
Can anyone please tell me if there is supposed to be a dvd with software in the 80D body only box?
Can anyone please tell me if the instruction books are supposed to come in a sealed plastic envelope for the 80D body only?
Can anyone please tell me if there is supposed to be any advertising pamphlets in the box for the 80D body only?
 

Thank you for your help.

 
21 REPLIES 21


@Philomath wrote:

Thank you.

 

I thought it was some menu option in one of the Canon provided programs.

 

I'll search around for one.

 

Many thanks.


Only our very high-end EOS cameras have the option to display their shutter count. The theory is that the people that use those cameras will want to have maintenance performed every so many shutter actuations, kind of like having the oil changed on your car. For those of us who don't own such gear, we send our gear in as needed, or on a schedule that fits our workflow. 

 

Any software you'll find online doesn't read the camera's actual shutter count. If you're ever in need of an accurate shutter count, the best bet is to send it in to one of our Factory Service Centers, where a technician can connect the camera to a diagnostic computer and get the shutter count that way. 

Thanks Stephen.

 

You saved me from posting a future question, "Why can't I see my shutter count with any of these programs.  LOL !  Man Happy

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