Bad image after taking a picture

[tlshoaf72]

Occasionaly when taking pictures, the result is like a psychadelic image or similar to a negative. How do I fix this or should I return my camera for another one?

[Mykolas]

tlshoaf72,

Please make sure the image is in the JPEG format when you try to upload it.  Also, make sure it is not very large.  You can even take a small sized image from the camera if necessary.

If you are still unable to upload the sample image, I recommend that you Contact Us directly, either by phone or by e-mail.  Someone will be able to assist you in getting an image to us so we can determine if the camera is going to need service.

[tlshoaf72 · Accepted solution]

Thank you for all your assistance.  I have e-mailed Canon support.