90D Shutter count

[Mathiman58]

Hi I'm brand new to this and not very Tech Savvy so please excuse my ignorance. I own a Canon 90D and I am finding it impossible to get the shutter count from it? I have tried every online solution, watched every Youtube video, tried every online Shutter count application and downloaded every Canon software available. I was reliably informed that the EOS Utility would do the trick but the download I did does not have the Utility 3 option which, apparently is the one I need? I have tried the Canon connect app on my phone but the shutter count info doesn't show? I have tried to get it via Lightroom and Photoshop but that doesn't work either? When I download the Canon Digital Info software it wont recognise my camera? I am very frustrated and confused and am almost at the point of giving up on Canon for another brand. Can someone please help me? Remember to keep your reply simple, I'm not very bright it seems? Thanks

[Mathiman58]

Thank you for this. I will try this when I get home. Much appreciated

[Stephen]

Yup! But that number isn't intended to be a shutter count, it's intended to be a file number, and it can be reset based on the card, project, or anything. 

Like I said - the file number is usually enough for most, but if a buyer is being finicky, the only way to get a truly accurate count is from the shop. 😊

[Tronhard]

Totally agree, and you are right to point out the absolutely approved process, but given the level of sophistication of the OP, I hope this will be sufficient for their needs! 🤔

[Stephen]

Me, too! I just wanted to let them know we can help, just in case a buyer gave them a hard time! 😉

[jrhoffman75]

OP said he bought the camera used. File numbers and folders would very likely be irrelevant in that case since the would be little knowledge of what the original owner did.

[Tronhard]

I appreciate that.  I was trying to find out an easy solution for them.  Of course the most correct course of action is to take it to Canon to get a shutter count, but the OP bought it without a certified one apparently and I wonder how many others will be prepared to do the same.  Anyway, they know the correct course of action now and that's down to them.

[SanjeedDhBD]

Thank you for the help in finding out the shutter count on the upper right hand side of image replay on the rear LCD.

However, it's a four digit field. My camera will soon hit ten thousand actuations. What happens then? Will the field be expanded to five digits? The shutter life of this camera is rated at 120000 actuations. That means; a six digit field is necessary.

Any suggestions re the above? Thank you in advance.

[SanjeedDhBD]

Previously, a third party application in the name CanonEosDigitalInfo was available free on the internet. I have it on my computer and can easily find shutter counts of all my Canon DSLRs 5DII, 5DIII, 1DIV, 7D and 70D. But it failed to get it for 90D. Couldn't find an updated version of that application on the net either.

Here is an example of the screen when I ran the app in May '22.

 

[Tronhard]

If you look at that number, it is preceded by a set of three digits, e.g. 100- #### that 100 counter will simply increase by 1 and the right-hand set will start at 0001 again: thus 100-9999 goes to 101-0000

[vedran-brnjetic]

Only if you never remove any photos from the camera. If you format the SD card it goes back to 100. The "100" part is basically the folder. The point is you will never know if or how many times did it go over 9999.

As someone with multiple cameras, multiple SD cards... this is extremely flimsy and should never be relied upon.