09-14-2021 08:16 PM
This 70D is 9 years old and had been my workhorse all this time. I'm doing daytime nature and astrophotography, timelapses of Milky Way and deep sky photos.
A few days ago decided to record a music video with it. It was on AC/DC power adapter because battieries drain fast when display is always on and an extra light is connected to the accessory shoe.
Noticed the camera and the microSD card had become very hot, and "Err" is displayed on LCD display. No code, just "Err". Turned it off, let it cool, then turned on again. It was showing a frozen frame on the monitor and "Err" on LCD. Cycpled power again and it never turned on again, neither on AC/DC nor Canon battery power.
Talked to a couple of local camera repair shops. One quoted $178 to replace DC-DC converter, the other said I have a dead brick because "70D has a design flaw where heat sink on CPU is inadequate for dissipating heat and shooting video for a long time can fry the CPU. Replacing a motherboard costs more than a used 70D on the market and I'm better off throwing this out and paying $1000 for 80D or 90D".
Also contacted Canon repair and automated system quoted $0.00 to send it in for repair.
I scanned through Canon Community Forums and it seems like a relatively common problem.
So if I send it to Canon, are they going to slap me with the bill later or they are treating it as a recall and replacing burned motherboards?
I was considering switching to Sony for a while, but I've been a Canon guy since 1980s when 36mm EOS-1 came out (still have one in working condition along with 20D) and all my lenses, accessories and printers are Canon. Am I having attachment issues? Help me save my friend!
Solved! Go to Solution.
09-15-2021 05:14 PM
09-15-2021 05:51 AM
Welcome to the forum.
Give Canon a call directly at 1-800-OK-CANON.
09-15-2021 03:02 PM
09-15-2021 11:02 AM
"... contacted Canon repair and automated system quoted $0.00 to send it in for repair."
First off are you sure the 70D is still a serviceable camera by Canon? It is 7 or 8 years old now. Ask that question first.
"... costs more than a used 70D on the market and I'm better off throwing this out and paying $1000 for 80D or 90D".
This might very well be true. In the case for the 90D, it will be a nice upgrade for you besides making sense money wise.
he camera and the microSD card had become very hot"
Never, never, never use a micro-SD card.
The earlier cameras that did video, the 70D, were subject to over heating. The current crop of cameras seem to have that problem mostly eliminated and handle it fairly well. Bottom line I am all in for you to upgrade to the 90D. I think for what you do it will serve you better.
09-15-2021 05:14 PM
09-16-2021 09:59 AM
09-27-2021 02:50 AM
I have the same problem on a 70d, did you hear back from canon on the repair?
09-27-2021 05:03 AM
09-27-2021 05:04 AM
09-27-2021 10:12 AM
Thanks, I will call them to find out what the process is to send my 70d in for the fix. Thanks for your post I thought I was sol. like you stated I was considering another brand because no camera should crap out like this in normal use. Then when you take into account the lenses I already have it looks like a big pain to switch.
glad to know that canon will stand behind their product and make good on this short coming. I will post the results of my experience with canon customer service here when I get that far. It may be helpful to others that experience this same issue with the canon 70d.
05/31/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.1.2
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 188.8.131.52
PowerShot SX420 IS - Version 184.108.40.206
PowerShot 620 HS - Version 220.127.116.11
PowerShot SX720 HS - Version 18.104.22.168
PowerShot G1X Mark III - Version 22.214.171.124
PowerShot G7X Mark II - Version 126.96.36.199
PowerShot G9X Mark II - Version 188.8.131.52
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.